Privacy & cookie policy

Intellectual Property

The content of this website, with the inclusion of all of the mentioned brands, logos, drawings, data, product and company names, texts, images, etc. are the intellectual property of ViaVia Tourism Academy vzw.

Limitation of Liability

The information on this website is of a general nature. The information is not adapted to any personal or specific circumstances and, as such, cannot be seen as personal, professional or legal advice for the user.

ViaVia Tourism Academy vzw goes to great lengths to ensure that the available information is correct, appropriate, accurate, and up-to date. However, in spite of these efforts, it is possible that there are inaccuracies in the information made available. In case that there are inaccuracies in the information we provide or if certain information is unavailable on or via the website, ViaVia Tourism Academy vzw will make the best possible effort to rectify this.

ViaVia Tourm Academy vzw cannot be held accountable for direct or indirect damages that are the result of the information on this website.

If you notice inaccuracies in the information made available on the website, you can reach out to the site’s administrator.

The content of this website (which includes the links) can at all times and without prior warning be changed, adapted or complemented. ViaVia Tourism Academy vzw does not guarantee the proper functioning of the website and can in no way be held responsible for the faulty functioning of the website nor for the temporary (un)availability of the website. ViaVia Tourism Academy can also not be held responsible for any form (in)direct damage as a result of the access to or the usage of the website.

ViaVia Tourism Academy vzw can in no circumstance against whomever be held responsible either directly or indirectly for damages as a result of the usage of the website or of another website, especially through the use of links or hyperlinks, including, without limitation, all losses, work stoppages, damage to programs or other data on the computer system, of the device used or other property of the user.

The website may include hyperlinks to websites or webpages made by third parties, or the website may reference them indirectly. The placement of links to these websites or webpages in no way implies an implicit approval of their content.

ViaVia Tourism Academy vzw declares explicitly that it has no ownership over the content or other attributes of these websites and can in no circumstances be held responsible for their content, attributes or any other form of damages through their usage.

Privacy Policy

ViaVia Tourism Academy vzw cares for your privacy. Even though most of the information on this website is available without the user having to provide personal details, it is still possible that the user will be requested to provide personal details. This information will only be used in the context of customer management or, if the user permits this, to keep users up to date on product information.

The user can, free of charge and on their request, can resist the usage of their data for direct marketing. To do so, they can reach out to ViaVia Tourism Academy vzw, Geerdegemvaart 98, 2800 Mechelen, Belgium,

Your personal details will never be passed on to third parties, with the sole exception of these cases in which it is necessary for the services we provide.

In accordance with the law on the processing of personal data of 08/12/1992, the user has the legal right to look into their personal details and possibly correct them. With proof of identity (a copy of the ID-card), it is possible to, through a written, dated and signed request to ViaVia Tourism Academy vzw, Geerdegemvaart 98, 2800 Mechelen, Belgium,, to acquire free of charge the written notice of your personal details. The copy of your proof of identity will be removed from our servers after identification. If necessary, you can also request to correct those personal details that are incorrect, incomplete or irrelevant, or to transfer information via a common format file.

ViaVia Tourism Academy vzw can collect anonymous or aggregated data that is not personal in nature, for example the type of browser used, your IP-adress, the operating system that you use or the domain name of the website through which you came to this website. This enables us to permanently optimise the website for all of its users.

If you are under the impression that your privacy rights have been violated, please inform us via about the alleged violation. Naturally, you have the right to submit a complaint to the Privacy Commission.

ViaVia Tourism Academy vzw retains the right to alter the privacy policy. Please check the privacy declaration regularly for updates.

Cookie Policy

What Are Cookies?

Cookies are pieces of information in the form of text files that can be placed on your computer, tablet or smartphone when you visit a website. They safe information on your behaviour on the website and use this during your current session or a subsequent visit to the same website.

What Cookies Does this Website Use?

We use different kinds of cookies. Some we place ourselves, others were made by third parties and can be placed by us. The collected data is always processed anonymously and will never be transferred to third parties.

How Can I Refuse or Delete Cookies?

You can refuse or delete cookies through your browser’s settings or help function. Keep in mind that if you disable cookies in your browser, you may not always use all of the website’s functionalities, and your user experience will be less optimised.

If you do not want that a website places cookies on your computer, you can adjust your browser:
Internet Explorer:

What Data Will Be Collected?

Only personal details, more specifically your name and e-mail address, but only on the condition that you provide these yourself through our contact forms. These details can be used in order to contact you. We will not keep these details longer than necessary. We will not sell, share, license, trade or rent out your personal details to third parties. You are not obligated to provide us with these personal details in order to visit our website.

Who Manages this Website and Where Are Your Servers?

This website is managed by Trendhuis bv, with a registered office at Jef Denynplein 14, 2800 Mechelen, Belgium. When you provide your personal details, you agree with the usage, storage and process of these personal details on our servers, wherever they may be.

Is the Data Collected on our Website Safe?

We want your data (including personal details) to be as safe as possible. We strive towards a safe transfer of your data from your computer to our servers through the use of standard techniques. We use Secured Socket Layer (SSL) encryption technology to send such personal details over the internet to our servers. We do this in order to maintain the integrity and confidentiality of your visit to our website.

We protect the personal details you provide us on servers in controlled and secure areas which are protected against unauthorized access, usage or alterations.

Only employees that need your personal details to practice their task or function will have access to this information. All employees of Trendhuis bv must also follow the privacy policy and will be notified of the securement practices. All employees that infringe on this privacy policy are liable to disciplinary measures which may include the termination of their employment at Trendhuis.

In spite of the aforementioned efforts to protect your data (including personal details) against loss, misuse or alterations by third parties, you need to be aware that risk is always involved when sending data over the internet. There is also the risk that others may find a way to bypass our security systems. As a result, we are unable to, in spite of our efforts to protect your data, guarantee the safety or privacy of any data you transfer to us, and providing us with your data is at your own risk.

Can I Look into My Personal Details or Have Them Changed or Deleted?

You can always reach out to us to (1) change or improve your personal details, (2) to verify what personal details we keep, (3) to change your preferences with regards to notifications and other information you may receive from us, or (4) to delete the personal details that are stored on our systems and which concern you.

Applicable Law and Competent Courts

The Belgian law is applicable on this website. Only the courts of the arrondissement Mechelen are competent in the case of a dispute.

How Can You Contact Us?

For questions regarding the data we collect or how we use it, please reach out to us via e-mail ( or with a written letter addressed to: ViaVia Tourism Academy vzw, Geerdegemvaart 98, 2800 Mechelen, Belgium.

Last update to this page: 08/04/2022